Important News From YCUA
In the coming weeks, Ypsilanti Community Utilities Authority (YCUA) customers in the City of Ypsilanti will receive a notice to schedule an appointment to have a new water meter installed.
YCUA has begun a Water Meter Replacement Program for all residential and business customers within both the City of Ypsilanti and Ypsilanti Township. This initiative is part of YCUA’s Advanced Metering Infrastructure (AMI) program, a technology upgrade designed to provide improved service and efficiency for customers. AMI collects and transmits real-time water usage data directly to residents and the water department, providing enhanced capabilities that include detecting unusual changes in water usage to keep residents informed in real-time.
YCUA has contracted VEPO Metering to replace all water meters in the city that are smaller than 3-inches with a new Sonata Allegro Ultrasonic Water Meter.
There is no cost to residents for this meter replacement. Technicians will visit your residence within the next year to install a new meter. All VEPO Metering installers will have identification, wear uniforms with a photo ID, travel in marked vehicles, and have completed background checks.
City of Ypsilanti residents will be able to schedule an appointment with VEPO in the following ways:
Residents should have their water account number ready when making an appointment online.
VEPO Metering will require:
• Access to the meter inside your home.
• The water meter area should be clear and accessible.
• An adult 18 years or older must be present at the time of installation.
A four-hour block will be scheduled, and installation should take around 30-minutes to complete. Water usage will be suspended during this time.
Residents can call YCUA with any questions or concerns at 734-544-4600, ext. 290.